Customer Story

Gloria Jeans Punjab — Running PRA-Compliant POS with Granet Pro

How select Gloria Jeans branches in Punjab use Granet Pro for automated PRA compliance, real-time RIMS reporting, and multi-branch operations.

PRA compliant from day one
Multi-branch operations
Offline-first reliability

The Challenge

Managing PRA Tax Compliance Across Multiple Punjab Branches

Operating a multi-branch coffee and food chain in Punjab comes with a specific set of challenges that go beyond day-to-day restaurant management. The Punjab Revenue Authority requires all registered restaurants to report every transaction electronically through its RIMS (Revenue Invoice Monitoring System).

For a brand like Gloria Jeans with multiple locations, this means every branch needs to independently generate PRA-compliant invoices with QR codes, report sales to RIMS in real time, calculate Provincial Sales Tax (PST) accurately, and maintain a complete audit trail — all while serving customers without interruption.

Manual tax filing across multiple branches introduces significant risk: missed invoices, incorrect PST calculations, delayed RIMS reporting, and the constant threat of penalties from PRA audits. Beyond compliance, there is also the operational challenge of maintaining consistent processes and real-time visibility across locations.

Manual filing risk

Every missed or incorrect invoice could trigger a PRA audit or penalty. Manual processes do not scale across branches.

Real-time RIMS requirement

PRA requires real-time transaction reporting. Delayed or batched submissions create compliance gaps.

Multi-branch consistency

Every branch needs to follow the same tax compliance process. Inconsistency between locations creates liability.

Uptime during outages

Internet outages in Pakistan are common. A POS that stops during a power cut means lost sales and missed PRA records.

The Solution

Why Gloria Jeans Chose Granet Pro

Select Gloria Jeans branches in Punjab adopted Granet Pro as their POS platform for a combination of compliance automation and operational reliability.

PRA integration built-in

Granet Pro's PRA integration is not a third-party add-on — it is built directly into the POS. Every invoice automatically includes a PRA-compliant QR code, and all transaction data is reported to RIMS in real time. No manual steps, no gaps.

Offline-first architecture

In Pakistan, internet reliability is a real concern. Granet Pro's offline-first POS saves every order, payment, and KOT directly on the device. When connectivity returns, everything syncs automatically. No orders lost during outages.

Auto-generated invoices with QR codes

Every transaction produces a PRA-compliant invoice with a scannable QR code that PRA can verify. PST is calculated automatically, including dual tax rate handling when applicable. No manual invoice formatting required.

Real-time RIMS data sharing

Transaction data flows to PRA's Revenue Invoice Monitoring System automatically as sales happen. This eliminates the need for batch uploads or end-of-day reconciliation, keeping every branch continuously compliant.

Multi-branch dashboard

Management can monitor sales, compliance status, and operations across all branches from a single dashboard. Each branch operates independently with its own terminals and staff, but data rolls up for centralized oversight.

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The Implementation

From Setup to Go-Live

Deploying Granet Pro across select Gloria Jeans branches followed a structured rollout process designed to minimize disruption to daily operations.

1

System configuration

Menu setup, tax rates, payment methods, and terminal configuration for each branch. Every location was configured independently to match its specific operational setup — number of terminals, KOT printers, and receipt formats.

2

PRA integration activation

PRA credentials configured, RIMS connectivity verified, test invoices generated and validated. Each branch's PRA integration was tested independently to confirm QR code generation and real-time RIMS reporting before going live.

3

Staff training

On-site training for cashiers and kitchen staff on POS operation, KOT management, and order workflows. The system runs in a web browser, so no special software installation was needed — staff used existing devices.

4

Go-live and monitoring

Branches went live with full PRA compliance active. The Granet Pro team monitored initial transactions to confirm RIMS reporting, QR code validation, and overall system performance during the first operational period.

Key Results

What the Deployment Achieved

PRA compliance from day one

Every branch was fully PRA-compliant the moment it went live. No transition period with missing invoices or manual workarounds.

Automated tax invoices

Every invoice includes PRA-compliant QR codes and accurate PST calculations. No manual invoice creation or formatting.

Zero manual filing

All RIMS reporting happens automatically. Staff do not need to perform any manual tax filing steps — the POS handles everything in the background.

Real-time data across branches

Management has live visibility into every branch's sales, transactions, and compliance status through a unified dashboard.

Reduced compliance risk

With automated PRA reporting and a complete audit trail for every transaction, the risk of compliance gaps, missed invoices, or incorrect tax calculations has been significantly reduced across all branches using Granet Pro.

Features in Use

What Gloria Jeans Uses on Granet Pro

The select Gloria Jeans branches running on Granet Pro use the following features as part of their daily operations.

POS with PRA integration

Auto QR-coded invoices, RIMS reporting

Multi-terminal operations

Multiple counters per branch, synced in real time

KOT routing

Kitchen order tickets routed to correct stations

Customer management

Customer database and order history tracking

Offline-first architecture

Full POS functionality during internet outages

PST auto-calculation

Automated Provincial Sales Tax with dual rate handling

Select Gloria Jeans branches in Punjab run on Granet Pro with full PRA integration.

Get PRA-Compliant POS for Your Restaurant

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+92 336 4667631 274-Y, Street 10, DHA Phase 5, Lahore