Online Ordering Product

Online Ordering System for Pakistan Website + WhatsApp + Delivery into One POS

Stop juggling order screenshots, missed WhatsApp messages and delivery app spreadsheets.

Granet Pro's online ordering connects your website, WhatsApp and delivery orders into the same POS, kitchen ticket and daily report — for restaurants, cafes, bakeries, grocery and retail.

Online ordering capabilities

  • Branded ordering page on your own website
  • WhatsApp catalog and order capture
  • Delivery hand-off into the same workflow
  • Auto-create kitchen ticket (KOT) for restaurants
  • Auto-update inventory for retail and grocery
  • Single sales report — online + in-store

How online ordering works

One ordering layer for food, grocery and retail

Most Pakistani businesses use 3 different tools for online orders — one for website, one for WhatsApp, one for delivery. Granet Pro keeps it inside one POS so reporting, inventory and kitchen tickets stay in sync.

Website ordering

Customers order from your branded ordering page instead of only third-party apps. Higher margin, your customer data, your brand.

WhatsApp ordering

Capture the most common Pakistani ordering behaviour. Customers send a message, you confirm; the order flows into the POS automatically.

Delivery hand-off

Keep delivery orders visible alongside in-store sales, kitchen tickets and reports. No more side spreadsheets.

Why owners choose Granet Pro for online ordering

An online ordering layer that respects your operations

Online orders are profitable only if your kitchen, inventory and reporting stay in sync. These features ensure online never breaks offline.

Branded ordering page

Your own logo, menu and prices — not a third-party page. Customers order from your domain, you keep customer data and full margin.

WhatsApp menu capture

Send a structured menu over WhatsApp. Customer replies with order; staff confirms and the POS records it like any in-store sale.

Auto KOT for kitchens

Each online order auto-prints to the right kitchen station. No risk of staff missing a ticket because they were busy at the counter.

Inventory sync for retail

Online orders deduct stock the same way as in-store. Avoid overselling out-of-stock items in grocery and retail.

One report for everything

Daily, weekly and monthly sales reports show online plus in-store side by side. Compare channels, see which is growing.

Delivery and pickup mix

Mark each order as delivery, pickup or dine-in. Track delivery riders or pickup time without leaving the POS.

Pair with the right business type

Online ordering for your business

FAQ

Online Ordering FAQs

Quick answers to the most common questions about online ordering systems in Pakistan.

What is an online ordering system?

An online ordering system lets your customers place orders through your website, mobile-friendly menu or WhatsApp. The orders flow into the same POS, kitchen and inventory workflow as in-store sales — so you do not have to manage online orders separately.

Can online orders connect with POS?

Yes. Granet Pro is built around connected ordering. Each online order auto-creates a kitchen ticket (for restaurants/cafes) or deducts stock (for retail/grocery) and shows up in the same daily sales report as in-store sales.

Is online ordering useful for grocery and retail?

Yes. Grocery and retail businesses can use online ordering to capture repeat orders, WhatsApp inquiries and delivery workflows without separating sales from reporting. The most successful Pakistani retailers run online and in-store on the same POS.

Do I need a separate website?

No. Granet Pro provides a branded ordering page hosted on a sub-domain of your business. You can also add the order page to your existing website if you have one.

Does it work with WhatsApp?

Yes. You can share a structured WhatsApp menu so customers send orders directly. Staff confirm the order on the POS and a kitchen ticket or stock deduction is created automatically.

How much does online ordering cost in Pakistan?

Online ordering features in Granet Pro are included in higher plans. Total POS plus online ordering typically costs PKR 5,999 to 9,999 per branch per month — much less than the commission charged by third-party delivery apps.

Want online orders without operational chaos?

Book a free demo. We will map your website, WhatsApp and delivery flows to a single POS workflow in 30 minutes.